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BEIJING, December 23 (TMTPOST) —— An artificial intelligence digital employee, named AI Being, is likely to be the first practical application of AI driven by real demand, according to a speech delivered by Li Di, CEO of Xiaoice Company at the 2022 T-EDGE Global Innovation Conference.
The next stage of enterprise digitization is no longer about extensive digitalization, but about tangible results produced by AI, such as improved user retention rate, conversion rate, and so on.
Every great change in the history of human science and technology has changed the relationship between people and the world, and the interpersonal relationship. Portals, search engines, and recommendation algorithms are the pipes that connect people to the world, through which people can access information and content.
AI Beings, also known as AI digital workers, also connect people to the world and each other in a more natural way, Li said. The biggest difference is that AI Being has a very high conversion rate. The retention rate of the Xiaoice Island App is as high as 39%.
Among new business forms such as digital employees, digital idols, and digital companions, AI Being can not only provide services to customers on behalf of companies but also make friends with users on behalf of itself. For businesses, the line between B2B and B2C is no longer that clear.
In his opinion, digital transformation has entered the bottleneck stage. The cloud services and the digitalization of internal and external businesses carried out by most enterprises in the past 10 years is a process of extensive digitalization, with high concurrency but a low conversion rate. While artificial intelligence and AI Being are characterized by high conversion rates and can make better changes based on the first phase of digitalization.
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